Co-Managed IT Services

Expert IT support designed to complement and strengthen your internal team.

Extend Your IT Team, Without Adding Headcount

Your internal IT team shouldn’t have to handle everything alone. TeamLogic IT in Palatine provides co-managed IT services that deliver the added expertise, coverage and tools your business needs, so your internal team can stay focused on strategic priorities.

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Limited Internal Resources

In-house teams are stretched thin managing daily tasks and unexpected issues.

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Growing Security Demands

Cyber threats and compliance requirements continue to evolve.

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Technology Complexity

Managing modern infrastructure requires specialized skills and experience.

A Flexible, Collaborative IT Partnership

TeamLogic IT’s co-managed IT services are designed to serve as an extension of your internal IT staff. We work alongside your team to provide proactive monitoring, support and strategic guidance—filling gaps and reducing risk without disrupting how you work.

IT Support Built for Modern IT Teams

In today’s business landscape, IT teams need reliable partners that can scale with demand. TeamLogic IT delivers tailored co-managed support that adapts to your environment and objectives.

  • Shared Monitoring & Maintenance: Proactive oversight to help prevent issues before they impact users.
  • 24/7 Help Desk Support: After-hours and overflow support when your team needs backup.
  • Cybersecurity Expertise: Collaboration and productivity solutions that keep teams connected.
  • Strategic IT Collaboration: Guidance and planning aligned with your business goals.
  • On-Site & Remote Support: Local technicians available when hands-on assistance is needed.

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Why Businesses Choose TeamLogic IT

TeamLogic IT combines local service with the strength of a national network, making us a trusted extension of your internal IT team. You work with a dedicated IT partner who understands your business, backed by proven processes and deep technical expertise.

  • Over two decades of experience: Trusted IT expertise across industries.
  • Local IT professionals: On-the-ground security experts that understand your business.
  • National network: Expertise backed by 300+ locations across North America.
  • Flexible engagement models: Support that scales with your needs.

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Experience You Can Count On

Learn how you can leverage our nationwide network of experts to drive your business.

  • 73%
    First Call Resolution
  • 5000+
    Devices Under Management
  • 99%
    SLA Adherence
  • 94%
    Client Retention Rate
  • 99%
    Employee Retention Rate
  • 96%
    Calls Answered Within Five Minutes
  • 82%
    Net Promoter Score (NPS)
  • 94%
    Customer Satisfaction (CSAT)
  • 97%
    Product Quality (PQUAL)

Ready To Strengthen Your IT Team?

Florida | Illinois | New Jersey | North Carolina | Pennsylvania

271 East Helen Road Palatine, IL 60067
Business Hours
Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: CLOSED Sunday: CLOSED

Google Reviews

4.9
114 reviews
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(Translated by Google) We liked the service and the customer service; they were always very helpful, attentive, and quick to resolve problems. (Original) Gostamos do serviço, do atendimento, sempre foram muito solícitos, prestativos e rápidos para resolver problemas.

Robson Bicudo
5.0 5 months ago
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Easy to work with, patient in their explanations and always able to figure out the solution.I'd highly recommend TeamLogic.

Peter Higgins
5.0 1 year ago
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Responsive; helpful; kind

Diane Rollinson
5.0 2 weeks ago
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We always get a fast response to ticket requests and are resolved quickly - we are happy that we have elevated our efforts with Cyber Protection with Team Logic. Great to work with all the associates at Team Logic -- very helpful in protecting us the from the Cyber world...

Todd Davis
5.0 1 year ago
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As always, excellent service and technical expertise. . Thank you!

Robert McCormick
5.0 4 weeks ago
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I know Scott will fix my lappy. I was confident too that he will help me and boom! I was over the moon after he fixed it. My laptop works better and faster! It makes me work faster too! Thank you so much Scott and TeamLogic IT!!! And you guys are friendly too!

Richelle Capilitan
5.0 1 month ago
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Dave at Team Logic provides the best IT support you could have.

Ty B
5.0 1 month ago
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Resolved the issue fast and professionally. TeamLogic IT has been a reliable go to source that I can count on for fast professional service.

Michael Ryan
5.0 1 year ago
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Working remote is often difficult when it comes to technology issues, but Paul is great. He responds in a timely manner. He is always upbeat, professional, courteous. He always knows what my "problems" are. I have total confidence should I need help that he will get ahold of me and help!

Elise Glover
5.0 2 months ago
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TeamLogicIT makes my job so easy! I never have to worry about IT issues and can dedicate 100% of my time and energy on growing my business. We are a relatively small technical products company. We simply cannot justify the cost, space and resources involved with maintaining a full-time, on-staff IT Group yet, we need high level support - on demand. Recently, we had an issue with Office 365. I called the 'Team' hotline and within seconds received a call back from Franco who quickly solved my issue. Everyone at TeamLogicIT - Erik, Jennifer, Franco and everyone we have worked with are knowledgeable, experienced professionals who care and deliver on their promise - "People First. Tech Next."

Jim Feltman
5.0 1 year ago
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Everyone we worked with was professional, prompt, and provided amazing service. Thank you for your prompt attention and diligence when handling our service needs.

Dzenita Suta
5.0 2 months ago
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Always nice working with Team Logic IT. No matter what the problem, they always turn it around and fix it quick and cheerfully.

Wendy Saumer
5.0 3 months ago
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Team Logic handles all IT needs for the company I work for. I dont think I've ever had to wait longer than 5 minutes for someone to assist me, which is very impressive given their scale. Their representatives are always polite and patient. I would definitely recommend their services for those in need of IT solutions.

max Petersen
5.0 3 months ago
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We are a small company with 11 staff members. TeamLogicIT support is very good, and our company appreciate the support team.

Denise Mayes
5.0 3 months ago
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Super helpful and easy to work with.

David Hogaboom
5.0 3 months ago
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Team Logic is GREAT! Very helpful and always very quick to take care of any issues or questions I may have.

Lisamarie Tiritilli
5.0 4 months ago
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Ryan was very efficient and knowledgeable and we greatly appreciated his assistance!

Karen Pack
5.0 4 months ago
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Great work by Team Logic!

ABCAdmin IT
5.0 7 months ago
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I always get great service and each rep I work with goes over and beyond.

Sandy Brassel
5.0 1 year ago
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We have partnered with Erik and his team on delivering multiple projects, and they have consistently delivered outstanding results. Their professionalism, attention to detail, and commitment to quality truly sets them apart. Communication was seamless throughout the entire process. They were responsive, transparent, and always willing to go the extra mile to ensure everything was done right. It’s rare to find a service partner who is both reliable and genuinely invested in your success, but that has been our experience every time. Would highly recommend their services to anyone looking for a dependable, knowledgeable, and quality-driven provider. We look forward to continuing our collaboration on future projects!

Mohamed Felo
5.0 5 months ago