MSPs Accelerate AI Adoption for SMBs

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AI adoption is accelerating across SMBs, creating both major productivity opportunities and significant workplace concerns. MSPs are helping organizations navigate this shift through readiness assessments, security planning and training.

Feb 24, 2026

Managed AI Services

Multiple studies demonstrate that artificial intelligence (AI) rapidly has become standard operating procedure for many workers across jobs and industries, bringing opportunities and challenges for organizations of all types and sizes around the globe.

Some revealing research about AI opportunities:
  • A study involving the London School of Economics found employees who use AI tools may save nearly the equivalent of a full working day each week, about 7.5 hours on average.
  • Nine of 10 corporate denizens surveyed, who received AI training, reported using this tech in their regular activities.
  • And more than half of those who did not receive training confirmed similar AI usage patterns.

Now, several studies regarding AI challenges:

  • Pew Research recently revealed that more than half of workers worry about AI’s impact on the workplace in some way.
  • A third of survey respondents feel overwhelmed by AI.
  • And a third believe AI may threaten their positions and duties.

Why should leaders of small- to medium-sized businesses take heed of this escalating trend? Because other studies estimate AI usage for small to medium-sized businesses (SMBs) in general at greater than half of all employees. These findings include two main applications:

  • Generative AI tools that create images, text, videos and other media
  • Agentic AI systems capable of independently planning and executing complex, multistep tasks, which can perform actions autonomously, communicate with other agents and adapt to new information

How can SMBs interested in maximizing AI opportunities and coping with its challenges accelerate adoption of this technology? Turn to a premier managed services provider (MSP) for AI enablement:

  • AI Readiness Assessments 
  • Business Discovery Workshops
  • Security and Data Governance Planning
  • End-User Training (e.g., Microsoft Copilot, ChatGPT, Google’s Gemini, Anthropic Claude)
  • AI Assistant Enablement (i.e., helping create custom AI agents)

Want to learn more? Call for a consultation.

MSPs Accelerate AI Adoption for SMBs