Boost Retention with Collaborative IT

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In recent years, nearly two thirds of organizations across industries have implemented what have become known as RTO policies.

May 13, 2025

Co-Managed IT Services

In recent years, nearly two thirds of organizations across industries have implemented what have become known as RTO policies. The acronym stands for “Return to Office” programs designed to transition workers from the fully remote working conditions required during the COVID pandemic to the hybrid environments more suitable for today’s business landscape.

Typical RTO objectives include:

  • Elevating overall operational productivity
  • Fostering greater collaboration between individuals and teams
  • Thereby, enhancing company culture

Sounds like the best policy for the times, right? But there’s a rub.

Research indicates that many employees see returning to offices as a “quality of life” issue than a matter of productivity. In fact, a recent poll found that one in six workers may quit if forced to work in an office full time. Nearly half of the survey’s respondents believe this arrangement would reduce their job satisfaction.

In this way, an RTO policy could reduce employee retention.

Why should these conflicting trends concern leaders of small to medium-size businesses (SMBs)? Because, in short, SMBs typically run tight operations. So, risking the loss of one employee in every six – more than 15% of an organization’s workforce – may make the difference between profit and loss and, thus, the success or failure of an enterprise. In the least, low retention rates complicate business transformations that aim to:

  • Refine operational efficiency
  • Increase customer satisfaction
  • Improve the quality of products and/or services

How can SMB executives cope? One method is implementing co-managed IT with a premier managed services provider (MSP), which supports collaborative platforms inside or outside office walls in five critical areas:

  • Servers and Networks
  • Email and Messaging
  • Backup and Recovery (BUDR)
  • Cloud Computing
  • Proactive, Preventative Cybersecurity

Interested in the details? Call for a consultation.


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