Digital transformation (DX) – business strategy designed to make leverage of digital technologies to modernize processes, products and services – is more prevalent than ever:
- In a recent PwC survey, 97% of CEOs reported having taken steps toward DX during the past years.
- Foundry’s 2024 State of the CIO study discovered that nine in 10 tech execs believe their primary role is driving DX.
Why should leaders of today’s small to medium-sized businesses (SMBs) take notice? Two reasons:
- The hastening progression of new tech like AI into the workplace is an inescapable imperative for businesses of all shapes and sizes, not just big companies.
- Senior managers at SMBs typically have neither the time to operate as a full-time DX executive nor the head count or funding to hire one.
So, how can SMB execs drive DX despite these challenges? We recommend adopting three strategies:
- Proactive IT — Strategic evaluation and tactical planning provides the exibility and scalability required to meet market demands and business initiatives.
- Preventative IT — Remote monitoring anticipates problems before they occur, preventing disruptions to your operations.
- Responsive IT — A local team of highly skilled technicians responds to your needs, both onsite and remotely.
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