Collaborate More and Risk More Cybercrime

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Today’s work environment involves unprecedented digital collaboration between colleagues, customers and partners.

Aug 22, 2023

Cybersecurity

Today’s work environment involves unprecedented digital collaboration between colleagues, customers and partners. In fact, recent research shows that most organizations work with six or more communication tools, such as:

  • Email
  • File sharing/cloud storage
  • Messaging apps
  • Video conferencing
  • Shared whiteboarding
  • Shared project management
  • Shared calendaring


As some analysts laud these technologies’ contribution to productivity, others point to unparalleled cybersecurity risk. Researchers contend that increasing communication channels broadens the opportunity for cybercrooks to launch socially engineered technology attack.

Studies indicate that business email compromise is the most common assault technique for planting ransomware onto networks and other IT systems. Ransomware—using malware to hold a company’s data hostage unless ransom is paid—is particularly vexing for small- to medium-size businesses (SMBs), who are seeing ransom demands increase along with the cost of cybersecurity insurance.

Moreover, paying ransoms does not guarantee data will be released. In a survey of ransomware victims that paid ransoms, one software maker discovered that more than a third of respondents admitted their data was never recovered. And while filing insurance claims remediates some financial damages, the fact remains many firms may lose critical information permanently.

That’s why we advocate that SMBs take these three preventative steps:

  1. Evaluate the scale and scope of your threat landscape regularly.
  2. Establish definitions and standards for cybersecurity practices.
  3. Identify triggers (e.g., new collaboration platforms) for implementing and/or updating protective measures.


We have walked dozens of clients through this process. Call us for a consultation.
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