TeamLogic IT Assist is a national brand with a local presence.

Our Mission

Our mission statement, "To make fans of our clients, our co-workers, and our vendors," captures our pledge to provide top-level customer care, combined with experienced IT and cybersecurity support, and advisement. We deliver this consistent pledge across our eleven locations on the Eastern Seaboard, four locations throughout the Carolinas - and beyond.

Our customer service-oriented approach drives the tenets of our business: reliability, expertise and trust, ensuring you have an IT partner for the long haul. Our expansive capabilities serve a wealth of IT needs in the marketplace. And our best practices approach to service delivery is adhered to whether you require fully outsourced IT, co-managed IT or project-based IT solutions.

We Are a Difference Maker



Some of Our Awards and Certificates

Pratick

What People are Saying About Us

"The systems TeamLogic IT installed for us have definitely improved our operations and helped us deliver a superior customer experience that’s consistent with our brand. Since the installation, we haven’t had a single issue. Now, we wouldn’t be able to operate without it. We have already seen a great return on our IT investment…in fact, we see it every day.”
Restaurant and Brewery
As a non-profit, we must be strategic as we implement change to control costs and optimize impact. What I value most from TeamLogic IT is that, when I ask questions, they’re always thinking two steps ahead. We sit down and we have planning meetings and we develop true project management plans. Now, we have a highly available, highly accessible IT infrastructure as a foundation for growing our organization nationwide.
 
Non-Profit Organization
I had used other IT companies before but was always very unhappy with their response time. On many occasions they were three to four hours late for our scheduled appointment and sometimes didn’t show up at all. With TeamLogic IT there are no more worries. They take care of problems right away with little downtime. It’s a pleasure doing business with such an efficient company.
 
Marketing Company
I was most impressed by their scalability. We were able to work with them to meet our backup needs at the beginning and were then able to scale up to more services as we needed them. TeamLogic IT was consistently reliable and easy to work with at every stage.
 
Manufacturing Company
I’d panic every time something went wrong with my computer system. Now, with TeamLogic IT I know it will get fixed quickly—they can usually fix things right over the phone. It really makes sense to have this kind of service. I don’t know how to fix a computer, but there are always little issues that can happen that cause downtime and it’s a great sense of security to have TeamLogic IT take care of it.
 
Restaurant
We considered hiring an IT person instead of outsourcing, but I’m glad we made the decision to outsource. TeamLogic IT is more cost-effective. They offer a wider range of skill sets which we realized would be important for us in order to meet our aggressive growth plans.
 
Payroll Company
Not All Superheroes Wear Capes

Not all superheroes wear capes. Some sit quietly behind a desk in the cybersecurity department of an IT company.

Last week, I received what seemed like a normal email from a partner organization I’ve worked with before. They asked me to sign in to a network to download a flyer. Since I was expecting something from them, I didn’t think twice about the extra step.

But the download didn’t work. After a few failed attempts, my email security flagged it. I wrote back to let the sender know the file wasn’t opening. What I didn’t know at the time was that I was no longer corresponding with the partner organization; I was emailing directly with the hacker who had taken over the account. Looking back, the reply I got, “Yes, you can download it, Santos. Try again,” should have raised red flags. But I was rushing out the door for a doctor’s appointment and decided to deal with it later.

Just as I was leaving, Kaustav, a Cybersecurity Advisor, from my IT company – TeamLogic IT – called. He told me my account had been suspended due to suspicious activity and that they needed to verify some details before restoring access.

What struck me most wasn’t just the recovery, but the speed. From the time of the phishing attempt to the IT company’s intervention, no more than 5–10 minutes had passed. That quick response likely prevented a serious breach.

But beyond the timing, what I felt most was peace of mind. Knowing that my IT company was monitoring, vigilant, and proactive gave me a sense of protection that is priceless, especially in a world where online threats and phone spoofing are daily realities.

So yes, not all superheroes wear capes. Sometimes, they wear headsets and sit behind screens, quietly safeguarding our work.

​Thank you TeamLogic IT, Michael Pawlikowski and Gerald Soller for a great team!
Please visit LinkedIn for the full testimonial.
 
Nonprofit

If ratings were 1-10, I would rate TeamLogic IT a 30! It has been everything we were hoping for in an IT company.

School

Relocating a business is always a big deal. There are so many moving parts to synchronize. TLIT assisted us with great professionalism, expertise and attention to detail. They were available for every IT issue, placing a seasoned tech team on the ground both before and during the move, as well as resolving issues remotely, via email, and phone. If you are planning a move, plan on using TeamLogic IT. Having just completed a relocation themselves, the team understands the importance of planning, timing, and value. TeamLogic IT delivers.

Public Accountant

Our motto is ‘Quality Care by People Who Care.’ When we needed IT help we looked for an IT service provider that shared our mission for providing quality service in the IT field. TeamLogic IT fit the bill and we are very happy with our partnership. I thank the team very much for correcting our IT problems and appreciate the energy that is expended by the team to accomplish our goals.

Senior Living

I was looking for an IT leader to help me take our company to the next level of success. I knew this meant incorporating the most innovative technology out there today. After a little research, I discovered that TeamLogic IT had the proven track record to assist me in growing my business. I wanted it all --- and the comprehensive services provided have been truly stellar. TeamLogic IT first conducted a thorough assessment of my vision for our company and then examined my current IT setup. Their recommendations were very helpful and the delivery of everything from managed IT, network design and support, and the integration of mobile device technology has been executed with real know-how. Professional, Trustworthy, Innovative, Prompt, Courteous, Great Team are just a few words that describe our experience in working with Team Logic IT since 2011. They put their heart and soul in to helping your business thrive through technology enhancements.

Electric

The number of IT services and network solutions you provided our company are almost too many to list. Suffice it to say that your expertise time and again was delivered when needed and with great professionalism. You never kept us waiting and the work done shows in the improved results we are experiencing. We appreciate your great service!

Accounting

As a marketing boutique that provides exciting marketing solutions, state of the art, secure technology is critical for our delivery. TLIT has the credentialed and experienced IT team to manage any technology issue, whenever necessary. We like working with them and appreciate everything they bring to the relationship. If you enjoy being busy with your business and not fiddling around with your technology or being kept waiting for IT solutions, bring in TeamLogic IT. They really know their stuff.

Marketing

TeamLogic IT has a Quality Assurance program that is unusual in the IT industry, wherein they follow up on all IT service calls to make sure that the experience has been satisfactory. In asking specifically about whether the engineers were responsive in a timely manner, whether I was kept informed about the work being done, and ultimately if anything could have been done differently or better --- TeamLogic IT shows that they really care about providing excellent service. Nancy Paul said that TeamLogic IT always looks to be the best it can be and doing ongoing Quality Assurance underscores the company’s commitment to its mission.

Energy

We take pride in our timely and knowledgeable responses to our clients. When we called TeamLogic IT for assistance, they responded immediately and have been extremely helpful and professional. The follow-up is exceptional. We really appreciate the whole TeamLogic IT experience.

Financial Investment Firm

I was very pleased with the immediate response to my call and the expertise provided regarding my IT concerns. I now have a secure wireless work setting with enabled remote access. A backup system was also set up to ensure that client data is being backed up properly to an external drive. IT infrastructure was simplified through virtualization. I plan on meeting with TeamLogic IT for additional technology solutions because of their professionalism, IT knowledge and experience

Financial

Before I received your Quality Assurance e-mail, I thought about writing to say what outstanding service we receive from TeamLogic IT. It is a pleasure working with all of you and a good feeling knowing you will give us all the help we need, whenever we call.-

Healthcare

Finding a provider that can credibly handle a dual platform Mac & PC environment was critical for us. TeamLogic did a great job helping us migrate to our new mostly Mac environment, while still keeping some of our legacy PC components running. When you're undergoing change, you want everything to function smoothly during the transition and TeamLogic was there every step of the way to make sure that nothing fell through the cracks. They are reliable, responsive and dependable. And they know their stuff. That, combined with their understanding of our unique situation is what has made all the difference for us

Sales Training

TeamLogic IT is enormously insightful in understanding our hybrid MAC/Windows IT environment and quickly provide strategies and solutions tailored to address our organization’s technology needs. As an educational institution, we value the expertise TeamLogic IT provides us and appreciate the clear explanations offered. This is an experienced team who know how to leverage technologies and execute planned strategies to help improve and/or preserve the technological health of your business. TeamLogic IT is a professional IT partner you can truly count on.

Learning Center

We are not used to such a responsive IT partner, especially one with real solutions and answers.

Financial Group

Our Salon Studio delivers the kind of cutting edge style found in top salons. Our growing team of stylists are totally committed to accommodating every hair desire. We were searching for an IT service provider that could deliver the same level of commitment to meeting our IT needs, as we provide to our clients. TeamLogic IT is simply amazing! Stewart and Mike respond quickly, jumping on our request for a consultation, fully understanding our concerns for improved security and technological efficiency, and offering us a range of excellent IT solutions based on their technological expertise. We have seen TeamLogic IT in action, and this tech team delivers real IT peace of mind. I can highly recommend TeamLogic IT because they have earned it.

Hair Salon

TeamLogic IT’s technical and customer service has exceeded our expectations! We are happy with the knowledge, performance and pleasant demeanor of the team and are pleased to be doing business with such a professional organization!

Construction Company

As always, nothing but the best service from the entire TeamLogic IT staff. In addition to providing timely and resourceful technology solutions, great care and time is spent explaining industry knowledge in a language that can easily be understood by businesses operating in any field of endeavor.

Food Service Kitchen Equipment

Thank you for reaching out. We are very happy with the service Dave and the rest of your team have provided us. I feel like we have found the perfect IT team to support our growing business

Hair Studio

I am extremely happy with TeamLogic IT and their crew..Very knowledgeable, willing to help and go out of their way to help. Very professional and courteous. TeamLogic IT definitely gets a ten from me!

Signage Company

Thank you for making our transition to managed services work. The team have all been very helpful and made complex decisions much easier.

Manufacturer

Thanks Justin for everything. I REALLY enjoyed working with you and can’t tell you how much I appreciated your timely responses, comprehensive explanations, professionalism, assertiveness, humor, candor, and doing whatever necessary to get the job done quickly, completely and correctly. I certainly received top notch customer service!

Learning Center

Thanks for a great job getting us settled in our new office. All has gone very smoothly and we appreciate your expertise in all technological areas.

Executive Search Agency

Janine is always a Huge help to us. She has a great personality and explains things in detail so we can understand it. We think of Janine as part of our company even though she works for TeamLogic IT. She does a fantastic job every time.

Marketing Firm

TeamLogic IT has been amazing. More than what I had expected! I’m absolutely loving working with Giancarlo and his team and rely on their technical expertise to help us navigate. Five stars all the way!

Injury Prevention

Your team, led by Bill Meyer, has been invaluable to us these last few months planning our move. I cannot stress enough how critical Bill’s input and guidance has been in this, and he both literally and figuratively kept us from having major issues that would have been detrimental to our business. The TeamLogic IT team – including Justin, Mike, Serge, Janine and Aaron – as well as everyone else on the help desk – has been incredibly patient and helpful taking care of the many nagging issues that come with a move like this. I could not be more pleased with the entire TeamLogic IT team! Looking forward to continuing to work with all of you.

Marketing Services

I am super pleased with the customer service and technical support we receive from the entire TeamLogic IT team. The team is always extremely professional and able to tackle all of our technology needs without hesitation or delay. At our company, the components of our success are our people, our expertise, and our dedication. We are happy to have found a Managed IT service partner that shares these important components. Thank you for your services, TeamLogic IT

Pharmaceutics

It’s been a real pleasure working with Bill and the team at TeamLogic IT. You inspire confidence which is the best thing you can ask for in a technical vendor. I’m really happy with our new infrastructure and it looks as good as it works! Thanks for making the process as stress free as it possibly could be. We’ll be in touch in the new year as we have a number of other initiatives we’d like to accomplish in 2018.

Education

Our company is dedicated to discovering, acquiring, and developing novel compounds to treat hormone-responsive cancers. The engineering team at TeamLogic IT support our technology. We recently had a chance to work with James on a Skype Delegation project. James was all about TOTAL CUSTOMER SATISFACTION. He was so patient with our group and didn’t rest until we were ALL taken care of. True diligence. The fact that your team has displayed this type of work ethic and diligence out the gate, confirms that we made the right decision to work with TeamLogic IT. Thank you, thank you, thank you!

Therapeutics

TeamLogic IT is a very good fit for our church. We have been put at ease at a time of great stress and have been VERY IMPRESSED with the team – Stewart, Giancarlo, Cody, and also Jack and Michael, to name a few. I am looking forward to a long-term profitable relationship between our companies. TeamLogic IT delivers on their mission of providing professional, timely technology services, coupled with excellent customer service

Church

We have been very pleased with TeamLogic IT’s performance. In particular, we feel that that your staff are timely in their response to our requests and treat us very professionally. Greg has been a tremendous help with our remediation and compliance needs and always makes time to answer my questions.

Eye Physician

We view our customers’ jobs as our job. Their deadline is our deadline. We are known for delivering timely attention and quality service and we wanted the same dedication from our technology partner. TeamLogic IT is committed to providing technical excellence coupled with exceptional customer service. Their team of engineers are wonderful to work with, very responsive and helpful at all times.

Digital Printing

Everyone at TeamLogic IT is always very responsive! Recently, Ben came onsite and did an amazing job assisting Impact Dimensions and was a real pleasure to work with. His efficiency, patience, and knowledge were much appreciated. TeamLogic IT’s mission is to make fans of their clients. Mission accomplished!

Marketing

My company is a market leader in the support of electrochemical research. Our company is happy to be partnered with an award-winning provider of Managed IT Services. Let me tell you, TeamLogic IT is exceptional! Every call has been answered, every interaction has been professional and friendly, and the level of service has been excellent. Ben & Chris have been helping me most often. They have been very gracious. Thank you so much for having such a great team of professionals!

Manufacturer

Our motto is 'modern technology...old fashioned service.' Our experience working with TeamLogic IT has been very similar. Our dental practice has been computerized for 30 years and they are by far the best IT service provider we have experienced – knowledgeable , professional, reliable, prompt – and just really nice to work with!

Dental

We were looking for an IT partner that really cares about their customers. Bottom line, our business is always up and running and doing great. Dan and the team at TeamLogic IT are professional, courteous and do a fantastic job for us. Whatever the IT issue, we know we can count on them.

Automotive

I’ve been with our company for 17 years and TeamLogic IT provides better customer service than any other group we’ve contracted, so I thank you for that! Just recently, John and Ben provided technical assistance and were terrific. I was very pleased with their professionalism, expertise, and timeliness. And thanks for reaching out through your Quality Assurance program to check on the delivery of services; another giant + in customer service.

Healthcare Educatoin

Sometimes it takes a village. We’re very grateful for your technical help. Dave and the team at TeamLogic IT deliver the kind of professional service and technical expertise one always wishes for, but doesn’t often find. Their technical know-how supports our organizational environment, allowing our comapny to do what it excels at – creating a community of confident women through the fit of each expertly designed garment. We can’t say thank you enough.

Ecommerce - Apparel

Our company has over 50 years of experience building communities. We work with a core group of experts i.e. engineers, architects, land planners who help us present different concepts to municipalities that best fit into their community. We understand that development is very local. Our IT partner, TeamLogic IT similarly prides itself on customizing the way technology is leveraged to fit the organizational environments of the different verticals they serve with great dedication. Recently, Ben took care of all our technical issues and provided some great information relative to technology upgrades. He is always kind, courteous and patient!!!! WE love him! TeamLogic IT incorporates great customer service in delivering technical solutions that make sense.

Real Estate
Management Team
Pratik Roychoudhury President & CEO
Bill Meyer COO & CISO
Giancarlo Podio Director of Technology
Jaron Cayton VP of Customer Success
Kimberly Holmes Controller
Charlotte Kibert VP of Operations

Want to learn more about how to protect your business and its data?
Contact us today.

Request a Consultation